How can I get free shipping?
We offer 100% Free Shipping for all orders over $199 to the lower 48 contiguous states.
|Up to $199||$19|
|HI and AK||$49|
Here’s the simple run-down:
- NO hidden "handling" charges
- NO minimum purchase total.
- NO minimum purchase weight.
Most orders arrive within 7-10 days of when the order is placed. International shipping is not available, although we do ship to courier services with US addresses. Orders recieved by 11:00 AM are often processed on the same day, but due to weekend FedEx delays we ship most orders out on Mondays, Tuesdays, and a limited number on Wednesdays in order to ensure that your meats arrive before the weekend.
So, how does this work?
Tendergrass Farms grass fed meats are USDA inspected, vacuum-sealed, and quick-frozen at the time of processing. This preserves maximum freshness until the product is ordered.
All orders are then carefully packed in a Styrofoam cooler container with dry ice and shipping is scheduled to ensure your meat arrives frozen. We use plenty of insulating packing material and dry ice in order to ensure that your pastured meats stay fully frozen during shipment but if your order arrives thawed or partially thawed it is still perfectly safe to use or refreeze as long as it is cool to the touch. Either way, your satisfation is guaranteed!
When your product is shipped you will receive an email with a tracking number. You do not need to be present at the ship-to address at the time of delivery but you should make sure that the frozen meats are unpacked and put away in the freezer as soon as possible. Please note that we typically do not ship on Friday due to our products being perishable. If shipped on Friday your frozen meat would remain in a UPS/FedEx warehouse Saturday and Sunday without any progress towards the shipping destination.